General Questions
General Questions
Which geographic areas do you serve?
Locally, we service all areas across Metro Vancouver and the Fraser Valley, including Abbotsford and Mission. Plus, through our affiliation with Atlas Van Lines we regularly move customers to villages, towns and cities anywhere in Canada and the US.
Also, as one of Western Canada's largest international moving companies we provide door-to-door international moving services to any global destination.
What is included in local moves?
Our expert local movers can do as much or as little of the work as you require. We will disassemble, prepare, crate and pack your household goods and then unpack and reassemble those items at your new home. We can also store your items, if needed.
Are you licensed and insured?
We are fully licensed and registered with Work Safe BC. We are also an agent for Atlas Van Lines and a member of the Canadian Association of Movers.
Do you provide Transit Protection on the goods during the move?
By law, our moving fee includes Released Protection. This means your goods are covered for up to $.60 per pound per article (sofas weighing 200 pounds have a total coverage of $120.00), or $.60 per pound for the whole shipment. (Therefore, an 8,000-pound shipment has a total coverage of $4,800.00.)
We also offer Local Transit Protection on the goods for an additional fee. The amount of coverage you can purchase will depend on the weight of the shipment times 10. (Therefore, a 10,000-pound shipment x 10 equals a minimum $100,000.00 coverage.) Please talk to your sales representative to determine the amount of coverage you should purchase.
Do you provide Storage Protection on the goods stored in your warehouse?
Yes, we offer Storage Protection on goods in storage for an additional fee. You may also check to see if your Home Owner’s Insurance company will cover the goods while in storage.
